General: These conditions shall apply to any event organised by CRFR.
Bookings: All bookings must be submitted on the booking form and either posted, faxed or emailed to CRFR.
Payment: Payment should accompany the booking form. If an invoice is requested, an administration fee of £5 will be added to the delegate fee. All fees must be paid in full prior to the start of the course/event.
Cancellations: In the event that a delegate needs to cancel their place, we will refund the delegate fees minus an administration charge of 10% for all cancellations made at least 21 days prior to the event date. For all cancellations outwith the above stated time, the delegate fee will not be refunded.
CRFR reserves the right to cancel or postpone an event, in which case, fees will be refunded in full. In the event of cancellation, CRFR will not be held liable for delegates travel or accommodation costs
CRFR reserves the right to change the location of the event and to change the trainer to someone with a similar standard of expertise. We will however, endeavour not to do this unless necessary.
If a booking is cancelled, CRFR shall have the right to impose a cancellation charge.